Guidelines

• The minimum age for this experience is 18 years
• The maximum individual passenger weight is 125kg. Couples combined weight cannot exceed 190kg unless confirmed prior to flight with the experience provider
• If you have any physical or intellectual disability this must be communicated at the time of booking

Cancellation

• Change your booking up to 7 days before the start time of your experience
• Changes are not permitted within 7 days of your experience
• Late arrivals or no shows may result in you forfeiting your experience

Numbers on the Day

Seating position is at the discretion of the pilot/ground crew.

Spectators

Spectators are welcome outside the terminal. No terminal/airside access available for spectators.

Weather

In the interest of safety all flights operate weather pending. You may be contacted if the weather is unsuitable for your flight. Weather conditions such as low cloud, fog, gusty winds, or electrical storms present in the vicinity may require cancellation or rescheduling of the flight. Flights can still operate in wet weather as visibility may be good. If passengers elect not to travel due to weather but flights are still operational, 100% Cancellation Fee will apply. If after a helicopter tour has commenced the weather becomes inclement or the forecast changes unexpectedly later that day (thunderstorms/hail) the Pilot may elect to return to base early or relocate the aircraft. Delays may occur for reasons beyond the suppliers control (weather/Air Traffic Control). On these occasions the supplier may exercise a 60-minute wait window. This means that they reserve the right to make a decision to fly for up to 60 minutes and within this time period the terms & conditions apply.

Dress Code

Comfortable clothing and sunglasses. Sunscreen is advisable.

Other Info

Complimentary car parking is available on the day. Customers will need to provide a local Australian contact number.

This experience takes place in the Hunter Valley, departing from Sydney.