5 year validityOn all experiences and vouchers
Free exchangesOn all voucher purchases
Price matchingIf you find it cheaper direct
4.6 star ratingFrom 130k+ customer reviews
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We want you to have the most enriching experience possible, so if this means swapping your jet boat experience for wine tasting then we’ve got you covered. Simply exchange online or contact our Customer Experience Team and we’ll do the work for you.
Not only do we handpick the best experiences for you, we also guarantee you’ll pay the same as you would buying direct from the experience provider. If you find the same experience advertised at a lower standard price on the same day by the same provider, simply take a screenshot of the experience advertised at the lower price and tell us within 30 days of your purchase and we’ll match it.
We understand life gets busy, which is why all vouchers and gift cards purchased have a 5-year expiry. The only exception to our expiry terms is if the experience has already been booked in. We honour the purchase price of our experiences for 18 months. If you book your experience after this time and the price of the experience increases you can either pay the difference or exchange it for another experience free of charge.
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The RedBalloon Price Guarantee does not apply to experiences involving accommodation or Experience Providers' own conditional sales.
COVID-19 safety information
State government restrictions apply. Please make sure
you're aware of COVID-19 restrictions
make sure you're aware of COVID-19
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Prepare yourself for an exhilarating jet boat ride on Lake Macquarie before heading out the channel to ride the waves and play in the surf. Enjoy splashtastic combinations of slides, spins and turns, all at thrilling high speeds. This experience is not for the faint-hearted!
This ocean extreme jet boat ride is the only of its kind in New South Wales. Blast across Australia's largest salt water lake at speeds of over 70km/h before going under the Swansea Bridge to head out to the open ocean. Zoom across Caves Beach or Blacksmiths Beach as your experienced captain performs heart-stopping combinations of high-speed slides, turns, spins, power brake spots and fish tails. Hold on tight and prepare to get wet as you ride the waves!
Not recommended for those who are pregnant, have any recent injuries or suffer from neck, back or heart problems.
['Change your booking up to 48 hours before the start time of your experience','Changes are not permitted within 48 hours of your experience','Late arrivals or no shows may result in you forfeiting your experience']
In the event of rain or high winds, the experience may not be able to go ahead. In this case you will be contacted by the provider and offered to reschedule.
Wear comfortable clothing that can get wet! Splash jackets available upon request.
There will be a GoPro filming the entire experience with footage available for purchase afterwards (photos and video).
This experience takes place in Lake Macquarie on the Central Coast, NSW.