How do I use my e-gift cards?

Gift cards are for a monetary value and are used to purchase experience vouchers or gift products on our website. There are a few simple steps involved in using either your gift card or e-gift cards on RedBalloon. 1. Go to the RedBalloon website and browse for the experience or product you want to redeem your gift card on. 2. Add this to your cart and follow the steps to checkout. 3. Once you have reached the checkout, either log in to your account, create an account or continue as a guest to enter your gift card number and pin. 4. Check all the details are correct and confirm payment. 5. Once this is complete, you will receive an email confirming your booking details. Follow the instructions in the email to request your preferred booking dates for your experience. 6. If you need more information on how to use your gift card or e-gift card, click here or click the ‘use a voucher’ icon in the navigation menu. Please note: If you have left over credit it will remain in your RedBalloon account for you to use at a later time.

Can you buy a RedBalloon gift card using Afterpay?

Yes, RedBalloon e-gift cards can be purchased using Afterpay plus a number of other payment methods. Select the e-gift card you want to buy and add it to your cart. At checkout, when it comes to choosing your payment method, simply select Afterpay and follow the steps. You can also pick other payment methods like credit/ debit card, Zip and PayPal.

5 year validity All RedBalloon vouchers and gift cards purchased will have a 5-year expiry, except where the experience has already been booked in. We honour the purchase price of our experiences for 18 months. If you book your experience after this time and the price of the experience increases you can either pay the difference or exchange it for another experience free of charge.

5 year validity
On all experiences and vouchers
Free exchanges We want you to have the most enriching experience possible, so if this means swapping your shark diving experience for wine tasting then we’ve got you covered. Simply enter your voucher to exchange online or contact our Customer Experience Team on 1300 875 500 and we’ll do the work for you.

Free exchanges
On all voucher purchases
Price matching Not only do we handpick the best experiences for you, we also guarantee you’ll pay the same as you would buying direct from the experience provider. If you find the same experience advertised at a lower standard price on the same day by the same provider, we’re sorry! Just take a screenshot of the experience advertised at the lower price, and tell us within 30 days of your purchase and we’ll match it.

Price matching
If you find it cheaper direct
4.5 star rating We know the trust consumers place in ratings and reviews is tied directly to authenticity. That’s why we use Bazaarvoice. We believe that reviews should represent the genuine, unbiased, and transparent opinion about the author’s experience with a product or service. Reviews are not altered in any way by anyone other than the original author — including corrections for spelling or grammar. Reviews are not filtered, edited, or deleted simply because they are negative or are lower-rated.

4.5 star rating
From 145k+ customer reviews

Gift cards & e-gift cards

RedBalloon offers an exciting range of e-gift cards with designs for any gifting occasion. E-gift cards can be selected at any denomination starting from $25 and are delivered to the nominated email address within an hour. They can be redeemed online for any RedBalloon experience. Gift cards are available in-stores at participating retailers. Both gift cards and e-gift cards are valid for 5 years. We also offer a range of corporate gift cards to give your employees, clients, customers or partners.

E-gift cards

Occasion: Thank you

Select card value

Quantity Max 20

Check balance

Enter details below to check the balance of your RedBalloon gift card or e-gift card.

Gift cards in store

How to redeem

Choose your experience or product

Find the experience or gift product you want and add it to your cart.

Pay with your gift card

At checkout, either login, create an account or continue as a guest to enter your gift card number and confirm payment.

Confirmation email

You will receive an email confirming your booking details. Follow the instructions in the email to request your preferred booking dates for your experience.

Online gift cards

Gift cards and e-gift cards are the perfect last minute gift ideas or presents for those hard to buy for people in your life. With the new online gift cards available through RedBalloon, you can now choose a personalised design based on the occasion and recipient. You’ll find a range of tailored designs perfect for Christmas, birthdays, anniversaries, as a thank you, for him, for her and even for 2 people to enjoy together. You’ll also find special e-gift cards perfect for different personalities with options including:

Experience sights and delights: let them choose from hundreds of enriching experiences that are all about exploring amazing places around Australia. This design is perfect for someone who would love to enjoy a getaway, outdoor activity, sightseeing tour and more.
Experience food and adventure: let them choose from hundreds of decadent gourmet experiences or action-packed activities. From fine dining restaurants to wine tasting, or v8 racing to snorkelling, this is the perfect gift card design for someone who loves good food or has an adventurous side.

If you’re looking to buy gift cards online, our e-gift cards are the perfect go-to option when searching for gift ideas for family, friends, loved ones or even for corporate gifting. They can be selected at any denomination starting from $25 to $999. Both eGift cards and gift cards are valid for 5 years, giving the recipient plenty of time to redeem it on their favourite experience.

You’ll also discover a range of gift cards Australia wide at participating retail stores. These stores include Big W, Woolworths, Coles, Target and Aldi. These are the best gift cards to buy if you’re at the shops and stuck for present ideas. It doesn’t matter if you’ve left buying gift cards to the last minute, simply head to one of these stores to pick up a RedBalloon gift card that can be used on our entire experience range. You will find gift cards at different dollar amounts including $50 and $100. We also offer a $200 gift card exclusively in Woolworths and Big W which is perfect for making them feel extra special, whatever the occasion. Give the gift of choice with our range of gift cards and digital gift cards, the perfect present for anyone and any occasion!

Which are the best gift cards to buy?

Make their day with a RedBalloon gift card, one of the best gift cards available online and in stores. We want to make buying gift cards online as quick and easy as possible which is why we offer a range of tailor designed e-gift cards. You’ll find nine designs on offer for special occasions, recipients and gifting moments. You’ll also find a curated range of gift card ideas available in select stores, making it easy to find the perfect present for everyone in your life.

Both gift cards and e-gift cards can be used on any of the thousands of experiences available at RedBalloon which means you really are giving the gift of choice. They will be able to use this on a range of experiences across flying, driving, wine and dine, animal experiences, outdoor activities, adventure sports, plus so much. They can also be used on any of our getaway packages and can be treated as an accommodation gift card. Simply pick the getaway you like and pay for it at checkout using the gift card.

What can I buy with my online gift card at RedBalloon?

If you have received a RedBalloon online e-gift card, these can be used towards all of the experiences and gifts and hampers available on the website. From flying to driving, or massages to wine and dine and more, you won’t be short of experiences to use your online gift cards for. They can also be treated as accommodation gift cards and put towards any of the getaway packages on offer on RedBalloon. Some of the most popular experiences people have used their e-gift card or gift card on include:

Spa & wellness: indulge your senses and your body to a relaxing and rejuvenating experience. Discover a range of massages, day spa packages, beauty treatments, plus more experiences that are perfect for using your e-gift card on, especially if you’re in need of some R&R. Explore our entire spa and wellness range today!
Outdoor activities: experiencing the great outdoors has never been more enjoyable than with a RedBalloon experience. With an amazing range of theme parks available plus day trips, tours and golf experiences on offer, this is the perfect range to use your gift card on if you love getting out and about. Discover all our amazing outdoor activities here.
Wine & dine: indulge your taste buds to the ultimate culinary or gourmet experience. From fine dining and high teas to wine tasting and brewery tours, these experiences will go down a treat. As plenty of our wine and dine experiences are designed for 2 people, this is perfect for using your gift card on if you want to create shared memories with a loved one. Explore our range of wine and dine experiences to find the perfect gourmet treat.
Getaways: with romantic getaways, glamping, weekend escapes and more on offer, you can understand why people love using their gift cards (also known as accommodation gift cards) on these experiences. Escape the daily grind and enjoy a well-deserved getaway with your plus one to your favourite destination. Have a look at all our getaway packages to find the perfect experience to use your accommodation gift card on.

How to use e-gift cards?

Gift cards are for a monetary value and are used to purchase experience vouchers or gift products on our website. There are a few simple steps involved in using either your gift card or e-gift cards on RedBalloon.

Go to the RedBalloon website and browse for the experience or product you want to redeem your gift card on.
Add this to your cart and follow the steps to checkout.
Once you have reached the checkout, either log in to your account, create an account or continue as a guest to enter your gift card number and pin.
Check all the details are correct and confirm payment.
Once this is complete, you will receive an email confirming your booking details. Follow the instructions in the email to request your preferred booking dates for your experience.
If you need more information on how to use your gift card or e-gift card, click here or click the ‘use a voucher’ icon in the navigation menu.

Please note: If you have left over credit it will remain in your RedBalloon account for you to use at a later time.

Do I need to buy a gift card to then get an experience voucher?

No, you can purchase an experience voucher directly on the website. Simply search for the experience you want to purchase and click “book this time” to lock in a date and time immediately, or select ‘Buy as a voucher’ which allows you to book a date in the future or give the voucher as a gift. If you already have a gift card, this can be used to purchase any experience or product on the RedBalloon website.