Guidelines

• Two ticket options available, Flexi ticket and Flight ticket
• Flight tickets are non refundable
• Minimum age is seven years
• Maximum weight of 140kg per passenger
• Passengers need to be able to climb into the basket, and stand for the hour's flight
• Please note any medical condition that may preclude you from flying such as serious knee, hip or back problems, recent surgeries or broken bones
• The supplier may not respond to booking requests received within 48 hours
• Passengers can not fly if pregnant
• This is not a private tour

Cancellation

Flexi Ticket

• The Flexi Ticket option can be rescheduled to another date in the event of a weather cancellation
• An admin fee may apply to any cancellations before your flight date, but this ticket cannot be cancelled/rescheduled within 72 hours of your flight time

Flight Ticket, Non Refundable

• The Flight Ticket option is non refundable
• The Flight Ticket option can be rescheduled to another date in the event of a weather cancellation but is NON-REFUNDABLE in the event of a weather cancellation or under any other circumstances
• With this ticket type you cannot cancel or reschedule your flight within 72 hours of your flight time

Numbers on the Day

This voucher is valid for one participant with a minimum of four people per flight.

Weather

In the case of windy, wet or foggy weather the flight may be cancelled at the pilot's discretion. The pilot usually confirms if the flight can proceed during the passenger phone check-in the night prior to the flight. The exact meeting time for the flight is provided at this time.

Dress Code

Casual comfortable clothing such as jeans and sneakers are recommended.

This experience departs from 97 Market Street, Mudgee, NSW 2850.