Restrictions

Please NOTE: Price excludes zoo entry

Guidelines

Important things you need to know

• Minimum age is 16 years.
• Don't wear strong perfume or aftershave
• Enclosed shoes must be worn for all animal experiences
• Prams and strollers cannot be taken into the off-limits areas
• Weekends, school holidays and public holidays can be a busy time at the Zoo and parking is limited. Please allow sufficient time for parking and entering the Zoo.
• price excludes zoo entry

Terms and conditions

• Zoos Victoria may choose to cancel specific encounters due to inclement weather, animal welfare or insufficient bookings. Whenever possible, guests will be notified in advance and dates re-scheduled, or full payment will be refunded.
• Due to unpredictable animal behaviour, experiences may vary.
• Participants may be asked to leave the enclosure at any time during the encounters at the discretion of Zoo staff.
• No food or drink can be taken into experiences.

Cancellation

• Change your booking up to 14 days before the start time of your experience
• Changes are not permitted within 14 days of your experience
• Late arrivals or no shows may result in you forfeiting your experience

Numbers on the Day

Maximum of eight participants.

Weather

This experience can be affected by inclement weather, animal welfare issues or insufficient bookings. In the unlikely event of extreme adverse weather conditions, you will be contacted and rescheduled by the experience provider.

Dress Code

Comfortable clothes and flat enclosed shoes are required.

This experience takes place in Werribee South, VIC.