★★★★★ ★★★★★ Very disappointing Shaun 2 February 2026 Overall a really poor experience. Was originally booked in for 7:30am then day before got a call advising that it was pushed back to 8am but to be at track 15 minutes prior. Arrived to find reception empty and no one around. Waited until 8:15 when someone finally showed up was told to wait in lounge waited for 20 minutes before being told the driver was fitting a new seat insert in the car (something that could have been done the day before not when a paying customer is waiting). Waited another 10 minutes to be told he was going to do a warm up lap and then would be ready to go. Waited until 9am before being told the car had broken a gear box on the warm up lap. Was offered to come back next day and do a drive in a Radical car. Left track and an hour later got a call to say that the Radical would not be available either due to repairs. Three days later still waiting for refund of my voucher Customer Experience Hi Shaun, Thank you for taking the time to share your feedback. We’re sorry to hear about your experience and understand how frustrating the delays, lack of communication, and equipment issues would have been. I can see that you have been in touch with our team and your refund is being followed up with the experience provider. We appreciate your patience while this is resolved. 5 February 2026