5 year validity All RedBalloon vouchers and gift cards purchased will have a 5-year expiry, except where the experience has already been booked in. We honour the purchase price of our experiences for 18 months. If you book your experience after this time and the price of the experience increases you can either pay the difference or exchange it for another experience free of charge.

5 year validity
On all experiences and vouchers
Free exchanges We want you to have the most enriching experience possible, so if this means swapping your shark diving experience for wine tasting then we’ve got you covered. Simply enter your voucher to exchange online or contact our Customer Experience Team on 1300 875 500 and we’ll do the work for you.

Free exchanges
On all voucher purchases
4.6 star rating We know the trust consumers place in ratings and reviews is tied directly to authenticity. That’s why we use Bazaarvoice. We believe that reviews should represent the genuine, unbiased, and transparent opinion about the author’s experience with a product or service. Reviews are not altered in any way by anyone other than the original author — including corrections for spelling or grammar. Reviews are not filtered, edited, or deleted simply because they are negative or are lower-rated.

4.6 star rating
From 150k+ customer reviews

E.g. "Skydiving" or "Sydney"

No matter how unorganised you are, no matter what your budget, no matter who you are buying for – we’re confident you’re about to become a gift-giving hero. We’re not just saying this to make you feel better about the fact that you still have a whole lot of Christmas shopping to do. We’re saying it because we genuinely here to help, and after 16 years, when it comes to gift-giving we really know what our customers like. Here’s five reasons why you can’t go wrong with RedBalloon…

Why RedBalloon has your back this Christmas

Three-year expiry

Where else can you give a gift that’s valid for three whole years? That’s 36 months for someone to find the time to complete their RedBalloon experience. The pressure is off, there is no need to rush. You can relax in the knowledge that your loved one can complete their gift at a time that suits them.

Free exchanges

If for some reason you didn’t quite nail the brief – it’s not a problem because we offer free exchanges. Your loved one can simply swap their experience for another one. If they’re preferred experience is of a lesser value, we’ll add the remaining amount as credit to their account.

Over 3500 experiences to choose from

The good thing about RedBalloon is that with over 35000 experiences on site, there really is something for everyone. To make things easy, you can always browse by category from adventure experiences through to gourmet gifts. Alternatively, our Christmas Gift Guide is a great way to narrow down the top gifts for your friends and family.

Gift vouchers

For some people, so much choice is overwhelming. So why not let them decide for themselves? You choose the amount and they choose their gift. It’s a win-win for everyone. Click here to find out more about how to purchase a gift voucher.

We’re here to help

In the past 16 years, we’ve gifted over 4 million experiences – so we’ve got a pretty good idea of what our customers love. Think of us as Santa’s little helpers. Get in touch with our customer service team on 1300875500 and let us help you get gifting today!

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