5 year validityOn all experiences and vouchers
Free exchangesOn all voucher purchases
Price matchingIf you find it cheaper direct
4.2 star ratingFrom 130k+ customer reviews
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RedBalloon is your one-stop shop for experiences and curated gifts. We’re so confident you’ll love what you get from us, we’re offering this promise to you…
We want you to have the most enriching experience possible, so if this means swapping your jet boat experience for wine tasting then we’ve got you covered. Simply exchange online or contact our Customer Experience Team and we’ll do the work for you.
Not only do we handpick the best experiences for you, we also guarantee you’ll pay the same as you would buying direct from the experience provider. If you find the same experience advertised at a lower standard price on the same day by the same provider, simply take a screenshot of the experience advertised at the lower price and tell us within 30 days of your purchase and we’ll match it.
We understand life gets busy, which is why all vouchers and gift cards purchased have a 5-year expiry. The only exception to our expiry terms is if the experience has already been booked in. We honour the purchase price of our experiences for 18 months. If you book your experience after this time and the price of the experience increases you can either pay the difference or exchange it for another experience free of charge.
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The RedBalloon Price Guarantee does not apply to experiences involving accommodation or Experience Providers' own conditional sales.
Getting around the Gold Coast has never been so easy and scenic! Discover the buzzing city and magical waterways onboard the Gold Coast's very first hop-on-hop-off ferry service. You'll float from one iconic location to the next, with an added touch of sunshine and sea breeze.
Experience a new and unique way to explore the city on the Gold Coast's very first hop-on-hop-off ferry service. With some of the most stunning waterways weaving through the city in the world, it was only a matter of time before this mode of transport became a reality. This ferry ticket will allow you to hop-on and off at five iconic destinations as many times as you like for one calendar day. You'll cruise between Surfers Paradise to HOTA: Home Of The Arts, Marina Mirage, Sea World and the Broadwater Parklands with ease and style. From opulent waterfront homes to a splash of culture at HOTA, an abundance of marine life at Sea World, fine dining at Marina Mirage or a family day out in Surfers Paradise or the Broadwater Parklands, there are endless possibilities for everyone in the family.
Does not operate on Christmas Day
Once this experience has been confirmed, changes are at the discretion of the experience provider and arranged directly with them according to this policy:
High seas and flood waters may impact this experience.
This experience takes place in the Gold Coast, QLD.