5 year validityOn all experiences and vouchers
Free exchangesOn all voucher purchases
Price matchingIf you find it cheaper direct
4.2 star ratingFrom 130k+ customer reviews
To exchange your experience click add to cart and proceed to checkout.
Once there, enter your voucher number to exchange for a different experience.
To pay the difference on your voucher, please add this product to cart by clicking the button below and proceed to checkout.
Once there, enter your voucher number into the gift voucher field to pay the difference.
RedBalloon is your one-stop shop for experiences and curated gifts. We’re so confident you’ll love what you get from us, we’re offering this promise to you…
We want you to have the most enriching experience possible, so if this means swapping your jet boat experience for wine tasting then we’ve got you covered. Simply exchange online or contact our Customer Experience Team and we’ll do the work for you.
Not only do we handpick the best experiences for you, we also guarantee you’ll pay the same as you would buying direct from the experience provider. If you find the same experience advertised at a lower standard price on the same day by the same provider, simply take a screenshot of the experience advertised at the lower price and tell us within 30 days of your purchase and we’ll match it.
We understand life gets busy, which is why all vouchers and gift cards purchased have a 5-year expiry. The only exception to our expiry terms is if the experience has already been booked in. We honour the purchase price of our experiences for 18 months. If you book your experience after this time and the price of the experience increases you can either pay the difference or exchange it for another experience free of charge.
We know the trust consumers place in ratings and reviews is tied directly to authenticity. That’s why we use Bazaarvoice. We believe that reviews should represent the genuine, unbiased, and transparent opinion about the author’s experience with a product or service. Reviews are not altered in any way by anyone other than the original author — including corrections for spelling or grammar. Reviews are not filtered, edited, or deleted simply because they are negative or are lower-rated.
The RedBalloon Price Guarantee does not apply to experiences involving accommodation or Experience Providers' own conditional sales.
Strap in and embrace the excitement of flying to an unknown destination, where you'll enjoy a luxurious four night getaway with your partner. While the hassles of planning have taken out of your hands, what you do when you get there is entirely up to you. Get ready for the ultimate surprise!
Mystery flights are the best way to travel, hassle-free! You'll love have the thrill of not knowing your destination until you get there and then being spoilt with lush five-star accomodation. You choose your travel date (weekday or weekend), and your flight times are chosen with one of the major airlines (Virgin Australia, Jetstar or Qantas). You will receive your itinerary 2-3 days prior to departure. Your transfers are pre-arranged at your destination and you will be chauffeured to your luxury hotel. All you have to do is have fun when you get there!
With your 4 night package stay, you will fly to one of 18 possible destinations which include accommodation and transfers. Each destination offers its own attractions and activities. While you will be provided with some tourist information regarding your destination in your itinerary, you are under no obligation to do or visit anything particular. What you choose to do is entirely up to you.
You are able to nominate one destination you do not wish to be flown to.
Possible destinations include Adelaide, Cairns, Coffs Harbour, Hobart, Melbourne, Townsville, Rockhampton, Hervey Bay, Launceston, Airlie Beach, Brisbane, Canberra, Mackay, Newcastle/Hunter Valley, Sydney.