Make Every Moment Count

5-year validity All RedBalloon vouchers and gift cards purchased will have a 5-year expiry, except where the experience has already been booked in. We honour the purchase price of our experiences for 18 months. If you book your experience after this time and the price of the experience increases you can either pay the difference or exchange it for another experience free of charge.

5-year validity
On vouchers and gift cards
Free exchanges We want you to have the most enriching experience possible, so if this means swapping your shark diving experience for wine tasting then we’ve got you covered. Simply enter your voucher to exchange online or contact our Customer Experience Team on 1300 875 500 and we’ll do the work for you.

Free exchanges
On all voucher purchases
4.6 star rating We know the trust consumers place in ratings and reviews is tied directly to authenticity. That’s why we use Bazaarvoice. We believe that reviews should represent the genuine, unbiased, and transparent opinion about the author’s experience with a product or service. Reviews are not altered in any way by anyone other than the original author — including corrections for spelling or grammar. Reviews are not filtered, edited, or deleted simply because they are negative or are lower-rated.

4.6 star rating
From 150k+ customer reviews
Quality promise At RedBalloon, we don’t just list any experience. To back this up, we’ve created our Quality Promise. This promise means you'll find experiences that have been curated with care, with each one passing a rigorous 11-point check. Anything less simply doesn’t make the cut. Learn more about our quality promise here.

Quality promise
On all experiences

E.g. "Skydiving" or "Sydney"

Experiences move us…
They create moments of pure wonder, joy
Excitement and exhilaration

Experiences inspire us…
To look forward and pay it forward
And to share more, do more and explore more

Experiences define us…
They open our hearts and our minds
And teach us more about who we are

Experiences connect us…
To ourselves; to our loved ones; to our community
They’re how we celebrate special occasions and each other

Experiences stay with us…
They become the stories we tell and retell
And gives us the moments we never forget

Shop Experiences Watch the video