5 year validityOn all experiences and vouchers
Free exchangesOn all voucher purchases
Price matchingIf you find it cheaper direct
4.6 star ratingFrom 130k+ customer reviews
To exchange your experience click add to cart and proceed to checkout.
Once there, enter your voucher number to exchange for a different experience.
To pay the difference on your voucher, please add this product to cart by clicking the button below and proceed to checkout.
Once there, enter your voucher number into the gift voucher field to pay the difference.
RedBalloon is your one-stop shop for experiences and curated gifts. We’re so confident you’ll love what you get from us, we’re offering this promise to you…
We want you to have the most enriching experience possible, so if this means swapping your jet boat experience for wine tasting then we’ve got you covered. Simply exchange online or contact our Customer Experience Team and we’ll do the work for you.
Not only do we handpick the best experiences for you, we also guarantee you’ll pay the same as you would buying direct from the experience provider. If you find the same experience advertised at a lower standard price on the same day by the same provider, simply take a screenshot of the experience advertised at the lower price and tell us within 30 days of your purchase and we’ll match it.
We understand life gets busy, which is why all vouchers and gift cards purchased have a 5-year expiry. The only exception to our expiry terms is if the experience has already been booked in. We honour the purchase price of our experiences for 18 months. If you book your experience after this time and the price of the experience increases you can either pay the difference or exchange it for another experience free of charge.
We know the trust consumers place in ratings and reviews is tied directly to authenticity. That’s why we use Bazaarvoice. We believe that reviews should represent the genuine, unbiased, and transparent opinion about the author’s experience with a product or service. Reviews are not altered in any way by anyone other than the original author — including corrections for spelling or grammar. Reviews are not filtered, edited, or deleted simply because they are negative or are lower-rated.
COVID-19 safety information
State government restrictions apply. Please make sure
you're aware of COVID-19 restrictions before booking.
Find out more
make sure you're aware of COVID-19 restrictions
before booking. Find out more
Step onto the ice and into your very own Antarctic adventure in the amazing frozen world of Penguin Encounter. Join Sea World's penguin keepers in an up close and personal interaction with the King Penguins and Gentoo penguins. Sea World entry ticket required in addition to purchasing this voucher.
You’ll receive an exclusive behind the scenes tour of the award winning exhibit that mimics their natural Antarctic environment where you'll come face to face with these brilliant birds and gain an insight into their chilly and wondrous world. Engage in a range of penguin activities that may include a feeding session or a fun enrichment program. For the safety of the animals we do not permit jewellery to be worn on any Animal Adventures program. Please Note: Participants must purchase a Sea World entry ticket or hold a valid pass for entry to Sea World.
Participants must be able to speak and/or understand English, or have a paying translator participate in the program with them
The Terms and Conditions include, but are not limited to:
Participants are not to wear any visible jewellery unless protected by the approved protective clothing
There are no complimentary programs for translators. Translators must advise staff at the start of the program
Sea World is located on the Gold Coast 5 minutes drive north of Surfers Paradise, QLD.