★★★★★ ★★★★★ Not good value Donna 27 June 2026 Loved the experience and the winery is very picturesque however I don’t think it’s good value for the cost of the experience. $80 for food so that makes the wine tasting $30 each. You’re probably better off visiting the winery without purchasing the voucher as it’s well worth a visit! Customer Experience Hi Donna, Thanks for your feedback. We’re glad you enjoyed the winery and overall experience, and we appreciate your thoughts on the value. 29 June 2026
★★★★★ ★★★★★ Recommended Underground cellar wine tasting + Food credit Nicky 28 May 2026 A great experience, picturesque location, wonderful service wine and food. Customer Experience null 29 May 2026
★★★★★ ★★★★★ Recommended A great experience Ken 2 August 2025 The food and wines were very good. The staff were also great. Customer Experience Hi Ken, it is always great to hear about the wonderful experiences our customers have, thank you for sharing! 5 August 2025
★★★★★ ★★★★★ Wine tasting experience and dinner Lorraine 17 February 2025 A very disappointing experience. I booked for 6pm but when the confirmation was received back we had a 6.30pm booking. I assumed maybe busy at 6pm and as The Cleveland Winery website stated wine tastings were done until 7pm l didn't think it would be a problem. Upon arrival at 6.25 we were told that the wine tastings had finished for the day. We were shown to a table and the wine and food menus were placed on the table. The waitress said we could have a complimentary glass of wine in replacement of the wine tasting. There was no Cleveland Estate wine available by the glass, another disappointment. Our main meal was nice ,the steak well cooked. The dessert we chose was unavailable so we decided not to have one. We knew the dinner component of the voucher only covered $80, with $60 for the wine tasting we did not expect to be charged another $70 to cover 2 steaks, a shared bowl of chips and 2 glasses of wine Customer Experience Hey Lorraine, thanks for your feedback. Great customer experience is incredibly important to us so we're deeply sorry to hear your experience has fallen short of expectation. We'd love to get a better understanding of what went wrong so we can improve. Could you please email us at info@redballoon.com.au, we'd be happy to help. 17 February 2025