★★★★★ ★★★★★ Most of the food listed was missing TJ 19 March 2025 A lot of the food listed on the advertisement was either missing or substituted for something of a lesser standard. Our service people didn’t really speak to us. Understandably it was busy, but the experience was definitely impacted by this as we have two young daughters who love to chat away. Customer Experience Hi TJ, I am sorry to hear that you didn't enjoy your Family High Tea. I’ve passed your valuable feedback through to our experience operator. We’re always looking for ways to improve, so I really appreciate you taking the time to provide feedback. 20 March 2025
★★★★★ ★★★★★ Disappointing High Tea Ri 4 March 2019 It is not an experience i will recommend. The food was awful. The place was dirty, crumbs everywhere. The servers can't even wipe the tables and seats after customers leave. The service was appalling. Long wait. Not worth the money. I do not recommend this place at all
★★★★★ ★★★★★ Great family experience. Matthew 26 January 2018 The family High Tea was excellent. The staff were friendly, attentive (without being overbearing) and helpful. The food was good, the tea was plentiful and we were able to tailor the ribbon sandwiches to suit (skipping one type and having more of the others). The kids really enjoyed their servings and there was more food than we could finish. Together with the vintage atmosphere, this was a very enjoyable experience.
★★★★★ ★★★★★ High tea was all class. Luke 7 January 2017 Wonderful service. Quality, delicious food and catered beautifully to us and our children (6 and 2)
★★★★★ ★★★★★ Grandsons loved their treats June 12 June 2016 Great venue for adults and children to enjoy a high tea. Did have high expectations of the quality of food but were disappointed as the sandwiches weren't freshly made and there wasn't a good mix of savoury and sweet for adults and children. Too many sweet treats for our liking.
★★★★★ ★★★★★ Not a good start to the day. Fiona 6 April 2016 I took my niece and nephew along for their first High Tea experience, and while the food was good, the service was a bit sub-par. We arrived on time, and were advised that they couldn't find our booking (unsure if this was on the fault of RedBalloon, or the Shingle Inn), but that they could fit us in as they weren't busy (their words, not mine.) I had to pull up the email to show our waiter what exactly we had purchased/booked. Since they didn't have our booking in their system, we had to wait longer than expected for the high tea platters to come out. We also didn't receive the 2 glasses of wine advertised for the Adults, but by this stage, I didn't say anything as I didn't want to cause any more issues. That being said, the high tea itself was enjoyable and my niece & nephew enjoyed themselves very much, but for myself and my Mum it was a disappointing start to the afternoon.
★★★★★ ★★★★★ Excellent Experience! Mrslarkins 15 February 2016 Wonderful day and such a big variety of food! We actually had to take some of our cakes home we couldn't eat them all. The staff were amazing and very attentive to us. Highly recommend for a different experience. City Hall was a beautiful venue
★★★★★ ★★★★★ Something different. Terri 13 January 2016 Great for the whole family-both adults and children enjoyed it.