★★★★★ ★★★★★ Recommended Overnight stay - Windsor Hotel Melbourne Lusay 26 July 2026 Wonderful experience. Loved that the hotel has kept its old world charm. All staff attentive. As we arrived early our luggage was taken to our room & ready for us upon our return. Customer Experience Hi Lusay, thanks for your feedback! We're delighted you enjoyed the Windsor Hotel's charm and attentive service. Glad the experience was a memorable one. 27 July 2026
★★★★★ ★★★★★ Recommended The location was fantastic Melissa 18 July 2026 We didn’t get. Confirmation of the booking, we called the hotel to confirm, this made it a bit stressful, Accomodation close to the activities we planned. Breakfast was good. Customer Experience Hi Melissa, Thank you for your review. We're glad the accommodation was well located for your activities and that you enjoyed the breakfast. We're sorry to hear the booking process felt stressful, as a confirmation email was sent after the reservation was made. We appreciate your feedback and hope the rest of your stay was a positive experience. 20 July 2026
★★★★★ ★★★★★ Recommended Hotel Windsor old world gorgeous Roxanne 26 May 2026 A beautiful, friendly hotel to spend our wedding anniversary. We were made to feel special from the moment we arrived. Breakfast was fabulous with efficient, friendly and accommodating staff throughout the hotel. We will most definitely be back - highly recommend. Position to city, gardens and the sporting precinct an added bonus. Customer Experience Happy Anniversary! Thank you for such a lovely review. We’re delighted you chose to celebrate your wedding anniversary there and that the team made you feel so special throughout your stay. 31 May 2026
★★★★★ ★★★★★ Recommended Wonderful city stay with breakfast included Sue 15 May 2026 The Windsor is an iconic hotel in the centre of Melbourne. We were seeing La Traviata at the Regent and decided utilise our Xmas present RedBalloon voucher. Our room was one of the traditional large bedrooms with great views of Parliament, and breakfast was wonderful. Highly recommend. Customer Experience Hi Sue, Thank you for the lovely feedback! What a perfect way to enjoy Melbourne. So glad you had a wonderful stay. 18 May 2026
★★★★★ ★★★★★ Location was good Patty 17 April 2026 Stay at Windsor was ok, all the decor is very outdated and needs replacing or an update. Service was ok, staff need to be more friendly. Rooms have frosted windows which is annoying as can’t get outside view! Hotel is in a great location. Much better hotels out there. Was given a voucher for overnight stay as a gift. Customer Experience Hi Patty, thank you for sharing your feedback. We're sorry to hear the stay didn’t fully meet expectations, particularly with the room and service. We’re glad to hear you enjoyed the location, and we appreciate you taking the time to share your experience as we’re always looking for ways to improve. 19 April 2026
★★★★★ ★★★★★ Misleading and disappointing Ashleigh 9 April 2026 Extremely disappointing experience. We booked a Superior King Room through RedBalloon, but were given two single beds pushed together with an uncomfortable gap in the middle. The room had frosted windows with no view (not disclosed), was musky, overly hot, and had an impractical shower. Breakfast was also very poor — warm “fresh” juice, bad coffee, stale baked goods, and below-average eggs Benedict. As parents who organised a babysitter for a rare night away, this was meant to be special, but it ended up feeling like a complete waste. The experience did not match what was advertised and felt very misleading. Would not recommend. Customer Experience Thank you for your feedback—we’re sorry to hear the you found the experience disappointing, especially as it was meant to be a special night away. We’ve already shared your feedback with the provider, and it’s been passed on for review to help improve future experiences. We appreciate you taking the time to raise this. 9 April 2026
★★★★★ ★★★★★ Recommended Melbourne City stay Helen 15 March 2026 Overnight stay at The Windsor Hotel was totally perfect for our anniversary. Room was spacious and comfortable. Breakfast was amazing. Could not fault anything! Highly recommend. Customer Experience Hi Helen, Thank you for your wonderful review! We’re delighted to hear your anniversary stay at The Windsor Hotel was perfect and that you enjoyed the spacious room and amazing breakfast. We really appreciate the recommendation and are so glad everything met your expectations. 16 March 2026
★★★★★ ★★★★★ Very Disappointed And Do Not Recommend. Con 21 February 2026 My Wife and I checked in our luggage at 11am and walked around the city then dined at Crown Casino before retuning the hotel at 10pm. When we got into our room we were shocked to find a Mouse running around in our bedroom. We went to the Reception Where there were 3 Staff Members and told them of the Mouse. They seemed not interested and 2 of them came back to the room. The Mouse ran out of our room into the hallway and the Staff offered another room. My Wife said where there is 1 Mouse there are more and refused to stay at the hotel so we left without staying. We found the Hotel very run down and not worthy of a 5 Star Rating if anything 2 Stars at best. I called the Hotel during the week requesting t speak to the Manager and until now 3 weeks later have received NO response. I Do Not Recommend This Hotel To Anyone and your money could be better spent elsewhere. Customer Experience null 22 February 2026
★★★★★ ★★★★★ The Windsor Hotel Melbourne is old George 17 February 2026 Great location, however the hotel is very old, dirty and requires a good reno. Room smelt bad on arrival. We could hear every creak and step when people were walking around. Customer Experience Hi George, thank you for your feedback. We’re glad you enjoyed the location, though we’re sorry to hear the accommodation itself did not meet expectations. We appreciate you sharing these details. 18 February 2026
★★★★★ ★★★★★ Very old building Jason 7 January 2026 Such an old place elevator not working movement in the floors and needs to be pulled down and renovated Customer Experience Hi Jason, thanks so much for your feedback. We are always looking for ways to improve so I really appreciate you taking the time to share your experience. 21 January 2026