★★★★★ ★★★★★ Tickets Michael Welsh 28 August 2026 You guys robbed us because we couldn’t give 24 hours notice on one of our tickets to get a refund we ordered the day before so 24 hours had not even expired very very disappointing Customer Experience Hi Michael, we understand how frustrating this must have been. When the booking was made, our cancellation policy on the product page noted that changes are not permitted within 24 hours of your experience. This refers to the scheduled experience time, and not the time the booking was purchased. While we appreciate this wasn't the outcome you were hoping for, we do understand your disappointment and thank you for sharing your feedback. 31 August 2026