★★★★★ ★★★★★ Recommended disappointed we were given the wrong start time on our confirmation and missed the boat. RAFFAELE VITIELLO 6 September 2026 We were advised 12.30 at King St wharf. In actual fact it was 12noon from King St wharf. We went to check in with the staff at Captain Cook Cruises and she advised the boat had left. We would need to wait til 1.30 when it returned. She checked our confirmation slip from Red Balloon and confirmed the info seemed to be incorrect. She said 12.30 is usually Circular Quay. She has since emailed on our behalf and advised us to do the same. Anyway once we got on board the cruise was lovely and so was the lunch and the staff. Just disappointed we missed an hour of our time onboard. I would recommend this but check the confirmation details thoroughly. Customer Experience Hi Raffaele, Thank you for your review. We're sorry to hear there was confusion regarding the departure time and understand how disappointing it would have been to miss part of your experience. We appreciate you bringing this to our attention and will investigate the booking information provided. We're pleased to hear you still enjoyed the cruise, lunch and service on board, and thank you for taking the time to share your feedback. 14 September 2026
★★★★★ ★★★★★ 3 course a la carte lunch Katrina 3 May 2026 Was given a table in the centre, no window views. Food was nice but was served very quickly. Menu said leisurely lunch, waitresses were rushing the serving. 3 courses served in less than 50 minutes on a 3.5 hour cruise. Cruise around the harbour had amazing views, although it felt like a taxi service. Darling harbour to circular quay to pick up more guests, short cruise. Back to Darling harbour to drop off and pick up again. Back to circular quay to drop off and pick up again. Another short cruise. Drop off guests at circular quay then finish at Darling harbour. Trip advertised as a 3.5 hour 3 course a Le carte cruise. Felt more like a taxi service constantly dropping and picking up. Was disappointed. Would have preferred to stay out cruising without the constant drop off and pick ups. Won’t use the company again. Customer Experience Hi Katrina, Thank you for your feedback. We’re sorry to hear the experience didn’t meet your expectations, particularly around seating, service pace and the cruise format. Your comments have been shared with the operator to help improve the guest experience, and we appreciate you taking the time to let us know. 3 May 2026
★★★★★ ★★★★★ Recommended Lunch cruise Sue 7 January 2026 Really great day 3 course lunch. Tea / coffee included would be nice Customer Experience Hi Sue, it's great to hear about your positive experience. Thank you for sharing your feedback! 21 January 2026
★★★★★ ★★★★★ Recommended Sydney Harbour cruise with 3 course lunch Cathy 30 December 2025 Glorious day for a long lunch on the majestic Sydney Harbour. I cannot fault the exceptional service nor the impeccable food. 10/10 Customer Experience Hi Cathy, thank you for your kind feedback. We're so happy to hear you enjoyed your experience! 20 January 2026
★★★★★ ★★★★★ Recommended Sydney Harbour Lunch Cruise Patricia 15 March 2025 70th Birthday celebration for ourselves. Was a wonderful experience, food was excellent. Also catered for G.F. diet Customer Experience Hi Patricia, we're so pleased to hear you enjoyed your experience. We appreciate you taking the time to leave such positive feedback! 17 March 2025
★★★★★ ★★★★★ 3course lunch Kathy Moylan 23 March 2024 Was not happy with food n drinks food cold and beer not good only half glass of wine for full price. Mya Hey Kathy, thanks for your feedback. Great customer experience is incredibly important to us so we're deeply sorry to hear your experience has fallen short of expectation. We'd love to get a better understanding of what went wrong so we can improve. Could you please email me at info@redballoon.com.au, I'd be happy to help. 25 March 2024
★★★★★ ★★★★★ Not worth it Nia 14 March 2024 Not worth the money, quality of the food was not the best, the manager lady with short hair was rude. The boat keeps going back and forth to the same wharfs they class that as a 3hour cruise Mya Hey Nia, thanks for your feedback. Great customer experience is incredibly important to us so we're deeply sorry to hear your experience has fallen short of expectation. We'd love to get a better understanding of what went wrong so we can improve. Could you please email me at info@redballoon.com.au, I'd be happy to help. 14 March 2024
★★★★★ ★★★★★ Recommended Sydney Harbour Cruise Lunch 3hrs Cassandra 23 December 2023 Excellent cruise for lunch cruising Harbour, excellent food, absolutely amazing staff! It was my best friends birthday, they out a sparkler in her dessert and 3 wait staff sang Happy Birthday! Service was amazing! Best $200 I’ve spent in a long time! Food was 10/10
★★★★★ ★★★★★ Recommended Sydney Harbour Cruise with 3 Course Lunch Dilys 6 November 2023 Amazing food, beautiful views, lovely service! We totally enjoyed our time on the cruise! Thank you very much!
★★★★★ ★★★★★ Recommended 3 course lunch Deb 13 October 2023 Meal was delicious, day was perfect with great weather. Views are amazing