★★★★★ ★★★★★ Recommended Amazing experience Tracey 12 August 2025 Not a strong snorkler but the staff made me feel comfortable in the water, and some amazing pictures. Such a great day Thank you to all involved Customer Experience Hi Tracey, we're so pleased to hear you enjoyed your experience. We appreciate you taking the time to leave such positive feedback! 12 August 2025
★★★★★ ★★★★★ Recommended Wonderful trip highly recommend crennie 30 June 2025 Great tour, wonderful guides and experience. Highly recommend booking this bucket list tour for your family - travelled with teenage son. Note: make sure you have a USB to save photos, additional cost for video but worth it! Customer Experience Hi Crennie, it’s great to hear about your positive experience. Thank you for your kind words and feedback! 1 July 2025
★★★★★ ★★★★★ Recommended Bucket list item ticked! Matt 13 June 2025 [Employee of redballoon] Swimming with whale sharks was absolutely unforgettable. The crew were friendly, helpful, and made sure everyone felt safe and confident in the water. Seeing these gentle giants up close was surreal - a real once-in-a-lifetime moment. The lunch was great, and super cool that they had a photographer to capture everyone onboard up close (safe distance) from the giants. Everything ran smoothly and felt really personal. Couldn’t recommend this enough if you’re heading to Exmouth! Customer Experience Hi Matt, thank you for your feedback. We appreciate your kind words and are thrilled to hear about your positive experience! 15 June 2025
★★★★★ ★★★★★ Recommended Whale Shard - EPIC Lauirnda 8 April 2025 This was a totally amazing day .... we were very lucky to get swims in with these amazing creates... Ningaloo Blue was amazing in every day worth every cent Customer Experience Hi Lauirnda, it is always great to hear about the wonderful experiences our customers have, thank you for sharing! 8 April 2025
★★★★★ ★★★★★ Booking was made but no availability of charter Rachel 10 June 2024 I made the booking for 2 people for the bucket list Whale Shark Swim with Red Balloon and it indicated there were 7 seats still available. I proceeded to make payment and then booked appropriate accomodation in Exmouth for the night prior as it was an early morning start. The following morning got a call from the charter company and they advised me there were no available seats for the experience. The charter company had tried contacting Red Balloon but could only leave a message. I then contacted Red Balloon with an after hours number and advised the agent of the issue - selling tickets and taking money ($1000) to an experience that has no availability and this is misleading. Agent said that the charter company needs to update details with red balloon so they’re aware. I advised they are responsible for what’s on their website and it should be a live booking or be updated more often as 7 is a large number to be a variance. They asked if I wanted to book another experience or have voucher or refund. I took the refund. Keerat Hi Rachel, thanks for your feedback. Great customer experience is incredibly important to us so we're deeply sorry to hear your experience has fallen short of expectation. We would like to discuss this with you further and will reach out by email shortly. 10 June 2024
★★★★★ ★★★★★ Recommended Incredible experience and worth every cent! Ted 1 June 2024 What an incredibly great day. This company came highly recommended and didn’t disappoint. On time, safe, supportive, clean, lovely food and lots of it with the most amazing experience of seeing an incredible marine park. No experience was rushed. Every single staff member cared about every single client and maximised our time. I had an incredibly long swim with 5 whale sharks and so up close and personal. We snorkelled over the lagoon and saw dolphins, manta rays, stingrays, orcas and humpback whales, turtles, dugongs and 100s of species of bright and beautiful fish. I’d do this again even though I am on a tight budget. It’s an experience that is worth every cent. Thank you so much for loving your jobs all staff and making this such an incredible time for all of us. Red Balloon was an excellent way for a crowd funded gift to give something so meaningful. Mya Hi Ted, it is always great to hear about the wonderful experiences our customers have, thank you for sharing! 3 June 2024
★★★★★ ★★★★★ Recommended Ningaloo blue Dive - swimming with whale shark tou Brooke 24 May 2024 This tour was amazing the crew on board were very friendly made everyone feel comfortable and were extremely knowledgeable and passionate about their jobs Lunch and morning tea were amazing one of the better ones I’ve had on a tour Swimming with the Whale Sharks was amazing one of those once in a lifetime experiences, highly recommend Cassie Hi Brooke, your feedback is important to us, and we’re so glad to hear that you enjoyed your experience! 27 May 2024
★★★★★ ★★★★★ Recommended A Great Experience Marilyn 19 April 2024 From the pick up to drop off the adventure was wonderful Staff were very friendly and knowledgeable, looking after everyone’s needs We had numerous dives some over coral and a great array of tropical fish and we even saw a turtle and small reef shark We were lucky to have 5 dives swimming with whale sharks Visibility was amazing Lunch and refreshments were great and plentiful A glass of sparkling wine at the end was a fitting finale Mya Hi Marilyn, thank you for your feedback. We appreciate your kind words and are thrilled to hear about your positive experience! 25 April 2024
★★★★★ ★★★★★ Recommended Unforgettable experience Sharna 2 April 2024 The whole day and experience was incredible. The crew were super lovely and very clear with their directions to make sure we had the best chance of seeing the whale sharks. And we saw 2 whale sharks at one time which was incredible. We mainly followed one shark most of the day which was really cool. An amazing creature! Keerat Hi Sharna, it is always great to hear about the wonderful experiences our customers have, thank you for sharing! 4 April 2024
★★★★★ ★★★★★ Recommended Such an amazing day! Tess 6 July 2023 The whole day was absolutely amazing! The whole team was fabulous. We learnt so much from the girls about Exmouth, the reef and of course the whale sharks. Can not recommend it enough.