• Please allow between 3 and 4 hours total for this experience
• The meeting time is before dawn and the time varies with the sunrise time and is usually around 45 minutes before first light

This experience is not suitable for pregnant women.

• Passengers must be aged 6 years and above
• Phones need to be set to flight mode and must used for photography. Large camera bags are discouraged
• Minimal baggage is allowed on board the flight. Extra bags and items of clothing can be left on the bus or with the crew
• It is recommended that passengers arrange their own insurance provisions in case of unforeseen circumstances

• Change your booking up to 7 days before the start time of your experience
• Changes are not permitted within 7 days of your experience
• Late arrivals or no shows may result in you forfeiting your experience

Minimum group size is 6, maximum group size is 10.

Non-flying partners are welcome if you advised beforehand. They will need to follow the pilot and crew's guidance and instructions. Note: some launch and landing areas have restricted access.

Some conditions such as rain, fog or difficult winds are unsuitable for ballooning. In this case, your flight will be contacted and you will be offered to reschedule for a later date.

Bring a cap, beanie or hat as the burners generate radiant heat. Enclosed footwear is required and layered clothing is recommended.

The experience takes place over the King Valley, VIC.