5 year validityOn all experiences and vouchers
Free exchangesOn all voucher purchases
Price matchingIf you find it cheaper direct
4.2 star ratingFrom 130k+ customer reviews
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RedBalloon is your one-stop shop for experiences and curated gifts. We’re so confident you’ll love what you get from us, we’re offering this promise to you…
We want you to have the most enriching experience possible, so if this means swapping your jet boat experience for wine tasting then we’ve got you covered. Simply exchange online or contact our Customer Experience Team and we’ll do the work for you.
Not only do we handpick the best experiences for you, we also guarantee you’ll pay the same as you would buying direct from the experience provider. If you find the same experience advertised at a lower standard price on the same day by the same provider, simply take a screenshot of the experience advertised at the lower price and tell us within 30 days of your purchase and we’ll match it.
We understand life gets busy, which is why all vouchers and gift cards purchased have a 5-year expiry. The only exception to our expiry terms is if the experience has already been booked in. We honour the purchase price of our experiences for 18 months. If you book your experience after this time and the price of the experience increases you can either pay the difference or exchange it for another experience free of charge.
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The RedBalloon Price Guarantee does not apply to experiences involving accommodation or Experience Providers' own conditional sales.
Be welcomed into the ancestral lands of the Kulin nation during this guided tour, where you will gain insight into the rich history and thriving culture of the local people.
Connect to the country through this Aboriginal heritage walk, taking place in the Royal Botanic Gardens Victoria. Take a journey with your Aboriginal guide into the ancestral lands of the Kulin nation and gain insight into the rich history and culture of the local people.
This experience is part of the Responsible range because they continue to improve their use of sustainable water, materials and energy.
The minimum age for this experience is eight years
The minimum age for this experience is thirteen years.
Once this experience has been confirmed, changes are at the discretion of the experience provider and arranged directly with them according to this policy:
This experience runs with a maximum of 20 participants.
This experience goes ahead in all weather.
Please dress appropriately.
This experience takes place in the Royal Botanic Gardens Victoria, Melbourne Gardens.