★★★★★ ★★★★★ Recommended Private paradise Shelly 7 December 2024 From the minute we arrived all the staff were most accommodating. Our room was perfect and breathtaking. Overall the experience is something I recommend to anyone who is looking for private peaceful getaway. Also the breakfast of freshly picked avocados from their orchard was such a nice treat each morning. Thank you so much we will be back. Customer Experience Hi Shelly, we're so pleased to hear you enjoyed your experience. We appreciate you taking the time to leave such positive feedback and to share your photos! 8 December 2024
★★★★★ ★★★★★ Recommended So romantic! Taylah 22 October 2024 Such a beautiful getaway, waking up to that view every morning was surreal. The breakfast was delicious too Customer Experience Hi Taylah, we’re so happy to hear about your positive experience! Thank you for taking the time to share your feedback with us. 23 October 2024
★★★★★ ★★★★★ WOULD NEVER STAY HERE OR RECOMMEND Kris 31 May 2024 TOTAL DISGRACE - VOUCHER FOR THIS PLACE WAS A GIFT FOR MY 60TH BIRTHDAY WHICH WE PLANNED TO CELEBRATE THE FOLLOWING YEAR BUT WHEN WE BOOKED SEVERAL MONTHS AGO WE WERE TOLD THAT THERE WOULD BE A SURCHARGE EVEN THO THE VOUCHER WAS VALID TILL 2028 - THEN 72 HRS BEFORE WE WERE DUE TO ARRIVE MY PARTNER GOT SICK (POSSIBLY COVID) SO RATHER THAN SPREAD THE LOVE WE DID THE RIGHT THING & CANCELLED OUR STAY ASKING TO REBOOK LATER BUT WERE TOLD THERE WAS A SUBSTANTIAL CANCELLATION FEE - SO ADVISED THEY COULD KEEP THEIR VOUCHER & I WOULD NEVER BOOK HERE AGAIN I HAVE TRAVELLED ALL AROUND THE WORLD & STAYED FROM 1 TO 5 STAR & NEVER ENCOUNTERED SUCH GREED ARROGANCE & DISRESPECT Keerat Hey Kris, thanks for your feedback. Great customer experience is incredibly important to us so we're deeply sorry to hear your experience has fallen short of expectation. We'd love to get a better understanding of what went wrong so we can improve. Could you please email me at info@redballoon.com.au, I'd be happy to help. 3 June 2024
★★★★★ ★★★★★ Recommended Pethers Rainforest Retreat Kim 18 April 2024 Pethers was an amazing place to stay. Very luxurious, relaxing and most of all, quite. Would definitely recommend either for a special occasion, or "just because". Mya Hi Kim, we’re delighted to hear about your positive experience! Thank you for taking the time to share your feedback with us. 25 April 2024
★★★★★ ★★★★★ Less than Luxury Janene 30 December 2023 Although at first glance the accommodation was beautiful it didn't take long to notice it wasn't well kept. Floor lamp with no off switch exposed wires and duct taped together, bedside lamp not working, dirty cutlery etc. On the 2nd night it was raining and water was running down through the fake flue of the electric fireplace which I had luckily turned off a few hours earlier. When I spoke with reception on checkout regarding the That said the staff were friendly. Although not overly interested in the leak or the inconvenience.
★★★★★ ★★★★★ Recommended Fantastic weekend at Pether's Tamborine Mountain Bridget 15 October 2023 A stunning room set amongst the trees in a very private and peaceful setting. The room was huge, with a beautiful electric fireplace, AC, King bed and everything you could possibly need for an idyllic weekend away. A very delicious and generous breakfast is brought to your room every morning. Other facilities like massages and onsite Restaurant available if you need them. Highly recommended for a special couples getaway.
★★★★★ ★★★★★ Recommended Total Relaxation in Nature Debbie 13 October 2023 This place is certainly a back to nature. Extremely quiet. If you need dome time out & to get out of the city for a while . You will fall in love with resort . Very luxurious
★★★★★ ★★★★★ Recommended Such a surreal and relaxing experience Charity 5 October 2023 Was such a beautiful and breathtaking as well as relaxing place. Would recommend.
★★★★★ ★★★★★ Recommended The rainforest retreat was awesome TC 7 August 2023 So relaxing and enjoyed every minute, environment was warm and cosy
★★★★★ ★★★★★ Recommended The property was amazing! Daniela 21 December 2022 Loved everything from this experience, very well-located giant beautiful suite so close to nature.