Restrictions

Not suitable for those with a pacemaker or those who are pregnant due to the electronic devices being used in the water whilst participating in the swim. Please note that this swim takes place in open water, therefore it is recommended you have reasonable swimming ability.

Guidelines

• Child rates apply for children aged 3-12 years (must be 9 years and older for swim)
• Adult rates apply for anyone over the age of 13 years.
• Food is not permitted to be eaten onboard the vessel unless given prior approval.
• Water temperature is between 14-15 degrees. Expect it to be refreshing. We provide you with wetsuits and it’s compulsory to wear these whilst in the water. We recommend kids under 14 get fitted with 2 wetsuits.
• Please bring a warm jacket!! We will have waterproof jackets on board but you can put your warm jacket over the top when getting out the water.
• A swimmer line with buoys is often used at the back of the vessel for the dolphin swim. You may be required to hold onto this line at times with the vessel moving which will require upper body strength.
• These are wild animals and experiences change daily. It's all up to the animals as to how interactive they become.
• If wildlife does not permit you to go into the water on your tour and you are unable to participate in coastal snorkelling, we will provide a refund back to the viewing price.
• Seal numbers vary throughout the different seasons. Numbers peak in winter and are at their lowest from Nov - Jan.
• Children MUST be 9 years or older to participate in the swim with dolphins but children 8 years and over can participate in coastal snorkelling.

Cancellation

• No refund is provided to guests for non-attendance at scheduled tour time.
• All bookings cancelled within 7 days of scheduled departure will incur a 50% charge of tour costs. Alternatively a credit can be held for you to use within a 24-month time frame.
• All bookings cancelled within 48 hours scheduled departure will not receive a refund but a credit can be held for you to use within a 24-month time frame.
• If you arrive on a cruise ship and cannot get into Penneshaw on your tender on the day, your tour can be cancelled (and you claim costs through travel insurance), or we can hold it for you to use within a 3-year time frame.

Weather

A FULL refund is provided to guests if the tour is cancelled due to poor weather conditions and an alternative time is not established to undertake the tour.

Dress Code

Please bring your swimmers, towel, sunglasses and a hat.

This experience takes place in Penneshaw, Kangaroo Island, SA.