• Please allow approximately four to five hours for this experience, including a 45 minute to one hour ride
• Departure in the cooler months can be as late as 6am and as early as 3.30am in the warmer months
• Available from April to November

Flights do not operate during the warmer months of December to March due to unsuitable weather conditions.

• Please advise your weight, any special dietary requirements and if you have had a recent injury or surgery at the time of booking
• People who have had recent back or leg injuries should consult their doctor before flying
• Flights run daily subject to availability
• Windward Ballooning will not knowingly fly any person who is pregnant
• Please ensure the experience provider's booking office has accurate weights for all of the passengers in your group
• Safety is paramount in the experience provider's operations and the conduct and duration of your flight is totally at the pilot's discretion
• Hand baggage and selfie sticks may not be carried in the balloon and must be left with the retrieve crew for the duration of the flight

• Change your booking up to 7 days before the start time of your experience
• Changes are not permitted within 7 days of your experience
• Late arrivals or no shows may result in you forfeiting your experience
• If guests wish to cancel and receive a refund, please contact the experience provider to obtain approval

This voucher is valid for one participant with a maximum of 20 people in the basket.

Groups of spectators are not encouraged as you do not always launch at the airfield, and vehicles cannot follow onto private property that you may launch from.

In the case of strong winds or heavy rain your flight may be cancelled and rescheduled for a later date. If your flight is to be cancelled you will be contacted by 1pm the day before your booking.

Please wear casual clothing, and sturdy walking type shoes (feet get cold and wet in the early morning dew). In cooler weather you will need a sweater or jacket. It does not get any colder in the balloon because we do not reach high altitudes and there is no wind chill factor as the balloon moves with the wind. The burners will also provide warmth. A hat or cap is recommended.

This experience departs from 105 Withers St, Northam WA 6401.