★★★★★ ★★★★★ Recommended The cruise was beautiful Rhiannan 13 May 2024 The cruise was beautiful - you get to sit & relax for 2.5 hours whilst watching the gorgeous sunset. I do wish there was more information when booking about seating etc but once you do find a seat and settle in it’s great. The grazing platter is more just a small container of some nibbles and a couple biscuits which I was there to be more but still yummy. Overall the experience was great & the staff were lovely. Cassie Hi Rhiannan, thanks so much for your valuable feedback. We are so happy to see you enjoyed your Sunset Cruise. 13 May 2024
★★★★★ ★★★★★ Recommended Beautiful and relaxing sunset cruise. Sandie 10 March 2024 I decided to do this cruise at the last minute and thoroughly enjoyed it. Met some lovely locals and overseas visitors. The staff were very welcoming. The catamaran was comfortable and spotless. A pleasure to spend a few hours seeing a different view of the Gold Coast. Keerat Hi Sandie, we’re delighted to hear about your positive experience! Thank you for taking the time to share your feedback with us. 11 March 2024
★★★★★ ★★★★★ Recommended Sunset cruise Sonia 17 February 2024 Beautiful sunset cruise with my partner , we had a lovely night , great friendly staff
★★★★★ ★★★★★ Recommended Awesome experience. Justin 17 February 2024 Amazing time, lovely staff and was a truely fantastic way to see the broadwater
★★★★★ ★★★★★ Sunset cruise - lacked the wow factor Victoria 5 February 2024 Crew very nice. Boat was not equipped with enough seating for all on board. Grazing platter underwhelming. Over all atmosphere ok but just was missing little elements that you expect on a “luxury sunset cruise”
★★★★★ ★★★★★ Recommended Sunset cruise very enjoyable Kim 19 November 2023 Enjoyed the sunset cruise, great staff great boat!
★★★★★ ★★★★★ Recommended Awesome Experience- Great Crew boat was beautiful Melissa 13 November 2023 Beautiful yacht - Very Clean crew where very accommodating
★★★★★ ★★★★★ Totally disappointed! Lou 30 October 2023 The cruise operator, Boattime, didn’t even turn up for the cruise. Ourselves and five other couples were left standing there wondering what was happening! No one answered our calls or messages! Cassie Hey Lou, thanks for your feedback. Great customer experience is incredibly important to us so we're deeply sorry to hear your experience has fallen short of expectation. We'd love to get a better understanding of what went wrong so we can improve. Could you please email me at info@redballoon.com.au, I'd be happy to help. 31 October 2023
★★★★★ ★★★★★ There is nothing Luxury about this experience Jenna 2 April 2023 Unfortunately I booked this for my Mums 60th Birthday expecting a luxury experience. This was not the case. Do not be fooled by the photos of this boat, it’s nothing more than a 2 hour ferry ride with about 50 people that don’t have enough room to sit comfortably . The boat was dirty and the toilets were disgusting.
★★★★★ ★★★★★ Recommended Sunset cruise Graeme 26 December 2022 The experience of the cruise on rhe Broadwater was relaxing and scenic. But disappointed with the so called Grazing Platter that was described as a gourmet platter on the suppliers website. It was basically just a cardboard bowl with a small selection of crackers, cheeses and a few slices of cabana and a little amount of dip. Only one platter was given to us to share as a couple where other guests who were travelling as a group of friends were given one platter each. Rang the supplier (BoatTime Yacht Charters) the next day to express our concern only to be cut off by the woman on the other end saying that she couldn't hear. Did this every time we raised the issue.... funny. The promised commentary was non existent which was disappointing.