5 year validityOn all experiences and vouchers
Free exchangesOn all voucher purchases
Price matchingIf you find it cheaper direct
4.2 star ratingFrom 130k+ customer reviews
To exchange your experience click add to cart and proceed to checkout.
Once there, enter your voucher number to exchange for a different experience.
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RedBalloon is your one-stop shop for experiences and curated gifts. We’re so confident you’ll love what you get from us, we’re offering this promise to you…
We want you to have the most enriching experience possible, so if this means swapping your jet boat experience for wine tasting then we’ve got you covered. Simply exchange online or contact our Customer Experience Team and we’ll do the work for you.
Not only do we handpick the best experiences for you, we also guarantee you’ll pay the same as you would buying direct from the experience provider. If you find the same experience advertised at a lower standard price on the same day by the same provider, simply take a screenshot of the experience advertised at the lower price and tell us within 30 days of your purchase and we’ll match it.
We understand life gets busy, which is why all vouchers and gift cards purchased have a 5-year expiry. The only exception to our expiry terms is if the experience has already been booked in. We honour the purchase price of our experiences for 18 months. If you book your experience after this time and the price of the experience increases you can either pay the difference or exchange it for another experience free of charge.
We know the trust consumers place in ratings and reviews is tied directly to authenticity. That’s why we use Bazaarvoice. We believe that reviews should represent the genuine, unbiased, and transparent opinion about the author’s experience with a product or service. Reviews are not altered in any way by anyone other than the original author — including corrections for spelling or grammar. Reviews are not filtered, edited, or deleted simply because they are negative or are lower-rated.
The RedBalloon Price Guarantee does not apply to experiences involving accommodation or Experience Providers' own conditional sales.
Enjoy a blissful day spa experience with your someone special in the heart of the Blue Mountains. You'll both be treated to a 30 minute aromatherapy massage in a dual spa room. This country house lavishes you with high-quality, all Australian products – the perfect retreat!
How wonderful, for your first or fiftieth massage experience, to be greeted into a unique, homestyle spa environment. Be welcomed initially by federation-style high ceilings and wrap around verandah, then made to feel at home by your friendly therapists. Relax in a spa room for two, specifically designed so partners can enjoy this serene experience together. Be exposed to the world of aromatherapy, with oils specifically chosen to adhere to the needs of your weary muscles. There's nothing better than being rubbed down from top to toe - except sharing the experience with your partner!
This experience is valid for two people, to be used at the same time.
Comfortable clothing is recommended.
This experience is located in Katoomba, Blue Mountains.