★★★★★ ★★★★★ Beautiful location and great view but Ravinder 21 April 2025 I used my gift card to go for high tea at the Marion. On top of paying $190 we were charged 15% surcharge which worked out to be $28. However, I don't think Saturday was a public holiday. You would think when you have paid $90 per head for a high tea the sparkling water would be included in it but that wasn't the case. On top of paying for high tea we got charged an extra $40 which I thought was a bit extreme. I would like people to be aware of these charges so they don't get ripped off like we did. Customer Experience null 21 April 2025
★★★★★ ★★★★★ What a Scam Cameron 21 December 2024 Paid and bought a voucher for the Cocktail Hightea, booked through Red Balloon and made sure of it all. Got to the end of the high tea and when we were leaving the staff shamefully asked for $190 after we used the red balloon voucher. When we informed the staff member it was a red balloon booking. They noticed we only paid $180 for the voucher and had the nerve to charge us the $10 plus 1.5% surcharge to make up the difference. Don't worry, we will make sure our friends and family don't ever come back. Customer Experience Hi Cameron, Thanks for your feedback, I am sorry to see you did not enjoy your experience and were charged extra when using your voucher. This is not the type experience we would like for our customers – I would like to discuss this further with you and will reach out by email. 2 January 2025