★★★★★ ★★★★★ ONCE BITTEN, TWICE SHY Lee 5 June 2024 I purchased a Red Balloon accommodation package with the balance of payment on a gift card. No mention of the location or hotel until AFTER I booked with Red Balloon. Totally unsuitable hotel so I was promised a full refund by Red Balloon customer service staff. Then management stated that I would only get a partial refund and that gift cards were NEVER refunded. Why did the RB staff member promise a full refund? Keerat null 5 June 2024
★★★★★ ★★★★★ Still waiting Denise 29 May 2024 I redeemed my voucher and paid a significant amount of extra money to stay in a hotel in Brisbane overnight. I selected a date and I am still waiting to hear from the hotel. Keerat Hi Denise, I am so sorry to hear that your still waiting on your booking details. I will have a look into this for you and reach out to you via email. 29 May 2024
★★★★★ ★★★★★ Recommended A special treat Jo 30 October 2023 This overnight stay was a real treat. Everything was superb from the room & view, the pool, the location in walking distance to the river, to the wonderful breakfast. The staff were happy and welcoming.
★★★★★ ★★★★★ Recommended Great location Mitchell 8 May 2023 Took my Wife for a night away and we went walking under the Story Bridge and caught a Rivercat around to Southbank then walked over the River to the Botanic Gardens. Breakfast at Lamberts restaurant was Fantastic and did not disappoint and the cleanliness and Quality of the hotel and our room was second to none. The Staff were super Friendly and always greeted us with a smile. I am going to get this experience again for my wife for Mother’s Day and look forward to going here again.
★★★★★ ★★★★★ Great Stay Tom 16 March 2021 A fab hotel in Kangaroo Point. The room was super clean and breakfast just want we needed.