★★★★★ ★★★★★ Recommended Easy! Natasha 18 July 2025 Easy process, I booked date and time with red balloon, was emailed the ticket. Accessed all 3 venues with the one ticket no hassles. I had a great day out with my daughter, super easy and stress free! Customer Experience Hi Natasha, thank you for your kind feedback. We're so happy to hear you enjoyed your experience! 20 July 2025
★★★★★ ★★★★★ I wish I could say things went smoothly... Janelle 3 May 2024 I had everything organised that were were going to do in Sydney through this app. Unfortunately, after paying for 3 of us to do 4 x activities each, we arrived at our first experience to find that the booking confirmation got stuffed up and the system had taken our money without booking. In the end, we had to get a full refund (except for one of the tickets that did randomly process correctly) and ended up paying for our tickets at the experience, at full price instead of the discounted price that I'd originally paid. Pretty lucky and really doesn't make me trust or want to use this app again. The person I spoke to about sorting this was brilliant and had it sussed quickly for us, so very much appreciate that. Just a bit stressful and a bit of a shame. Cassie Hi Janelle, thanks so much for your feedback. We are always looking for ways to improve so I really appreciate you taking the time to share your experience. 5 May 2024
★★★★★ ★★★★★ Wildlife and sea aquarium with problems Natalie 21 February 2024 I don’t have any pictures. Because of the stress from red balloon. Our tickets were not sent properly by red balloon and we missed two other attractions because I had to ring red balloon and wait for two hours for it to be settled So we got ripped off and we were disappointed and and ruined our day We hope to be given a voucher as a compensation Keerat null 25 February 2024
★★★★★ ★★★★★ Confusing and long winded way to use voucher. Joe 7 January 2024 so I exchnaged a voucher for credit to buy this package.. no real issue there it worked well. after putrchasing this voucher I didn't know I then had to activate and book a day and time to use the voucher and that it would be handed off to a 3rd party company to then accept the booking and give me new voucher codes. to top this off the process mostly had to be done 5 times in a row. It was 45 minutes of faffing about on a phone screen to get in a virtual queue with a real queue in the hot sun in Sydney city. I think I'll just go back to using cash as it's easier than using this convoluted system
★★★★★ ★★★★★ Recommended I love all fishes Ivan 12 October 2023 I love all animals there and the place really clean and staff are really kind
★★★★★ ★★★★★ Recommended It was so each to book Victoria 20 July 2023 We loved how easy it was to book and present the bar code at the entrance. No need to queue or wait.
★★★★★ ★★★★★ Recommended Good and Bad Clarize 8 July 2023 It is good bc of the price saves us money. The bad thing is when you’re going to entry in one place you need to show every receipt we had in each person just to scan the bar code. It is more better if someone purchasing for one group or big family it should be in one page with list of the person in one bar code. Thank you. But still we had fun
★★★★★ ★★★★★ Recommended Sydney aquarium was marvellous. Unforgettable memo Amit 28 June 2023 It’s was awesome time around the darling harbour Sydney sea life, madame Tussaud and Sydney tower were amazing
★★★★★ ★★★★★ Recommended Great day trip experience for family. Coco 27 December 2022 We used the NSW Experience vouchers to get the RedBalloon vouchers for the family. We picked the Sydney Zoo, Sea Life and Madam Tussauds. We redeemed the tickets online and went on Boxing Day. The whole ticket redeeming process was smooth and quick. We spent about 1 hour and 20 minutes in each place. It was really fun, and we had a great day by visiting 3 places in one day.
★★★★★ ★★★★★ Sydney Attractions Pass Glen 13 October 2022 We had received Red Balloon vouchers which were able to use to buy the Sydney Attractions Passes