5 year validityOn all experiences and vouchers
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We want you to have the most enriching experience possible, so if this means swapping your jet boat experience for wine tasting then we’ve got you covered. Simply exchange online or contact our Customer Experience Team and we’ll do the work for you.
Not only do we handpick the best experiences for you, we also guarantee you’ll pay the same as you would buying direct from the experience provider. If you find the same experience advertised at a lower standard price on the same day by the same provider, simply take a screenshot of the experience advertised at the lower price and tell us within 30 days of your purchase and we’ll match it.
We understand life gets busy, which is why all vouchers and gift cards purchased have a 5-year expiry. The only exception to our expiry terms is if the experience has already been booked in. We honour the purchase price of our experiences for 18 months. If you book your experience after this time and the price of the experience increases you can either pay the difference or exchange it for another experience free of charge.
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The Treetop Walk is a unique attraction which provides a 1.9km rainforest interpretive walk experience through beautiful cool temperate rainforest and features the 600mt long and 30mt high steel structured treetop canopy walkway. Experience the sensation of being 30 metres above the forest floor.
As you proceed along the level walkway, the ground progressively drops away taking you on a journey through the upper reaches of the rainforest vegetation strata. You emerge through the ferns of the forest floor to the tranquillity and beauty of the forest canopy. At 30 metres high you experience a unique, up-close view of the flora and fauna of the rainforest. Before you know it you are staring out above the treetops and there are also some spectacular stands of ferns to look down on. Well designed and informative panels explain in greater detail what you're looking at several points along the walk, enriching your experience. The total walk takes approximately one hour to complete, but you are welcome to spend as much time as you like out there. This tour caters for visitors of all ages and levels of mobility for a unique and challenging experience at all times of the year.
Children must be at least five years of age and a minimum of 125cm tall
Once this experience has been confirmed, changes are at the discretion of the experience provider and are arranged directly with them according to this policy:
This experience will run in most weather conditions, however in extreme weather such as lighting storms, high winds and bush fire warning days tours will be cancelled and rescheduled by the experience provider.
This experience takes place at Otways Rainforest, VIC.