★★★★★ ★★★★★ Excellent Sauna Experience, Satisfactory Massage Zoe 28 February 2026 The infrared sauna experience was incredibly relaxing and a real highlight. Having the sauna and shower to yourself for a full hour felt luxurious and private, and it set a wonderful tone for the appointment. The massage, however, didn’t fully meet my expectations. I had noted on my consultation form that I wanted to focus on a specific area, which wasn’t addressed. Another area did need attention (which the therapist noticed), so I didn’t raise it during the session. A brief check-in at the start to confirm focus areas and preferred pressure would have helped ensure we were aligned. At the end of the treatment, I was invited to leave a Google review and hear about additional services. While I understand the value of collecting feedback and suggesting services tailored to each client, I felt somewhat pressured and would have valued a few quiet moments to enjoy the tea and unwind before talking about reviews or future bookings. Overall, I would still recommend the sauna component for a relaxing and private experience. Customer Experience null 1 March 2026