★★★★★ ★★★★★ All dressed up and denied on our birthday Sarah 26 March 2023 We booked everything through redballon. Arrived well before to wait in the "wrong area for tours" and finally get redirected. 30min later we are told even though it's booked for a date and paid for we aren't on their system. Use safari tours directly or you WILL NOT GET TO GO. My partners birthday is ruined its 8am and we have all our money invested in this package! Absolutely ridiculous.