Rated 5 out of 5 by Kathie A very enjoyable experience.
Starting off my day with a massage, exfoliation and facial was a relaxing conclusion to my four weeks of house painting. My beauty therapist was a lovely young lady and was very competent and friendly. My skin still feels amazing. Thanks.
6 April 2013
Rated 3 out of 5 by Pobs123 Good service but was 2.5 hours instead of the expected 3.5 hours
Good service but was 2.5 hours instead of the expected 3.5 hours. I've emailed the provider for an explanation and am yet to get a response
27 March 2013
Rated 3 out of 5 by lisn not really a spa indulgence
with my husbands best intentions in mind organising me a pamper package this one i wouldn't recommend... i arrived for my spa indulgence only to be waiting 35 mins before actually going into the room. apparently they had someone go home sick, but i actually think they didn't have my booking as they asked me what treatments i was having done today. firstly they gave me my massage and exfoliation on my back, then i turned over for the front massage and exfoliation. i then had my facial and eye mask. after this, i went out of the room while they cleaned up and then came back in for my manicure. i think the order of which they performed the treatments could have been thought out a little bit better, and the overall time was probably just under 3 hours... it did feel a bit rushed. although the staff were very friendly and sorry for the delay, in which they even gave me a little gift, i think spa indulgence is not really correct and probably should just stick to single treatments.
24 March 2013
Rated 5 out of 5 by Deb58 Over three hours of pampering much appreciated!
My experience was a gift from a very thoughtful son, and was truly appreciated. The staff were very accommodating, despite having double-booked my time slot. They in no way made me feel that I was an inconvenience to them, but I was treated like royalty. I did have to travel a long way for this experience, which was the only drawback. It was a little awkward for me not knowing the location of the experience until after I had booked, because it may have been in an area which I couldn't have got to easily. Luckily, this wasn't the case, and I was able to relax and enjoy over three hours of pampering.
19 March 2013
Rated 2 out of 5 by shazbot Disappointed
I bought 2 vouchers for one my birthday & a gift for my niece. Staff were not particularly friendly or informative. 60 min massage, was only about 40 mins, full body exfoliation was only arms, legs, back & took about 15mins. Facial was lovely but short. And manicure was merely a coat of polish, not a manicure! So what was to be a 3.5 hours in fact only took just over 2.5hours.
Overall it was nice, but certainly not value for money - would I do it again? No......
18 January 2013
Rated 4 out of 5 by MPerth Had a very enjoyable time - something for myself.
This was a lovely gift and I enjoyed it very much. Friendly, personable staff. The facial must have really worked because someone (who didn't know about my pamper package said to me the next day): " You have such lovely skin".
18 January 2013
Rated 5 out of 5 by Crazydaisy1970 Ultimate relaxation for an extremely tired mother
Rosa at Ella bache made me feel like a woman again.She delivered a service above and beyond I'm sure what the actual voucher was for she obviously loves her job and is very good at it. I have not felt that relaxed and that feminine since I had my two children three years ago it was great to have some personal fussing rather than me giving for everyone else. Rosa was the ultimate host I am in a service industry and she provided excellent it was all about the customer, thank you Rosa!!!!!
23 November 2012
Rated 4 out of 5 Very easy to book, very friendly staff, overall a good experience.
29 July 2012