Terms & Conditions

Velocity members will earn the standard 2 Velocity Frequent Flyer Points for every $1 spent when purchasing Experience Vouchers, Gift Vouchers and Gift Products through www.redballoon.com.au or by phoning 1300 875 500. Purchases must be made directly through RedBalloon to earn Velocity Points. Velocity members will earn 5 Velocity Points per $1 spent on purchases made between 1 December and 18 December 2015.

Velocity Points will be earned on the amount of an order paid by Credit Card, PayPal, or BPAY. Velocity Points will not be earned on amounts paid by redemption of RedBalloon Gift Vouchers, Gift Cards, or account credit. You will not earn Velocity Points on any fees or charges that are additional to and not included in the Experience Vouchers, Gift Voucher or Gift Products price. These include but are not limited to transaction fees and delivery fees.

Velocity members must enter their Velocity Membership Number and Velocity member name at the time of placing the order to earn Velocity Points. To be eligible to earn Velocity Points, the Velocity member must be the person who makes the purchase. No Velocity Points will be earned when an order is subsequently refunded. To earn and redeem Velocity Points you must be a Velocity member. Velocity membership and Points earn and redemption are subject to the Member Terms and Conditions, as amended from time to time.

Any applicable Velocity Points will be awarded after 21 days of the purchase date.

All purchases are governed by RedBalloon’s Terms and Conditions and Privacy Policy. Experience Vouchers and Gift Vouchers are valid for 12 months, unless otherwise stated.