Once this experience has been confirmed, changes are at the discretion of the experience provider and arranged directly with them according to this policy:

Cancellations

Over 7 days prior to the experience date: No cancellation fees apply
4 to 6 days prior to the experience date: A $25 fee applies
Within 3 days of the experience date, No Shows and Late Arrivals: A 100% cancellation fee applies regardless of circumstances

Rescheduling

If your experience date is no longer suitable, the provider will aim to reschedule you to the next available date
If there is no suitable replacements date, a refund will be issued

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