Please complete the below form to request your credit extension. Before submitting the form, you must ensure that you have an active RedBalloon account set up and that you meet the extension eligibility criteria listed below.
If your extension is approved, we will give you the value of the voucher back as credit to your RedBalloon account to spend on an experience. We will give you 90 days to use the credit and then book and take the experience. You can repurchase an alternative experience or the same experience if you wish.
Extension requests can only be requested for Experience Vouchers. (what is an experience voucher?) Gift Cards and Gift Vouchers cannot be extended.
This offer is valid for experience vouchers that have expired within the last 6 months. Requests for
credit received after this point will not be considered.
You must have an active RedBalloon account created under your email address.
To activate an account, please click here - (link)
If extension is approved, credit must be used within 90 days. No further extensions can be applied.
If your original experience has increased in price since the date of purchase, you will need to pay this additional cost if you want to proceed with the same experience.