Work (and play) at RedBalloon

We put experiences to work.

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Learn more about RedBalloon careers and our parent company the Big Red Group.

About RedBalloon

RedBalloon is all about enriching experiences. For 20 years, we have been bringing people together. We connect customers and businesses to more than 5,000 different experiences that we hand pick for our audiences. A home-grown success story, we continually evolve, learn and adapt.

We live by our values, and our purpose being ‘to shift the way people experience life’ extends to the people that work with us.

RedBalloon was founded in 2001 by Naomi Simson, who some may know from her four seasons as the ‘Red Shark’ on Shark Tank Australia.

RedBalloon is now part of the Big Red Group, founded in 2017 by Naomi Simson and current  CEO David Anderson in 2017. The business has continued to grow and serve more than 7 million experiences to people across Australia and New Zealand.

Putting experiences to workPutting experiences to work

Our Goal

Serve a fully sustainable experience every second, somewhere on Earth, by 2030. 

When we grow – so do the small businesses we represent. 

Even through these tough times, RedBalloon continues to be a thought leader, employer of choice and committed to improving employee experience at work. 

Life at RedBalloon

At RedBalloon, you are part of a much bigger enterprise – with brands across consumer and business to business markets employing nearly 100 growth professionals, working to deliver an experience every second. We pride ourselves on our depth of expertise and provide a unique and long-term pathway for career professionals to grow with us. Employee Recognition and Career Growth are at the core of our employee framework. We stay connected to our roots, and always work to amplify the great work our team does in living our values.

1. Why we do what we do

#MakeEveryMomentCount

Our co-founders speak about what ‘Make Every Moment Count’ means to them.


 

2. How we do it

We have created a new rhythm at RedBalloon, changing how we connect with our colleagues as our situation changes.

  • Our company-wide Town Hall meetings have moved from a monthly to a weekly event – allowing teams and team members right across BRG to connect more often, even when remote.
  • David Anderson, our Group CEO shares a daily business performance and key project update to the entire team, so we all know how the business is tracking and how we are contributing to the growth of the Experiences Market.
  • We’ve changed our day-to-day, now having daily scheduled ‘Teams Only’ meetings each morning to reconnect on progress, and deep thinking/work time in the afternoons to get stuff done.
  • We’ve also changed how we meet, limiting the rhythm of weekly One-on-One’s, to monthly Face-to-Face meetings in our shared workspaces when we can.
  • We’ve harnessed technology even further, with a new 100% cloud-based work platform allowing our team to work from anywhere with a good internet connection, while having access to everything they need.

 

3. Where we do it

At RedBalloon, we can work anywhere, but we make time to come together to share experiences. How do you organise time and team bonding while working remotely?  In the short term, we wanted to find something to bring people together to foster that unique sense of team connectedness we have at RedBalloon create a sense of team, without our office hub. Over the past few months, we’ve:

  • Found co-working spaces right across Sydney, close to where our teams are working and living, as a space for collaboration and teamwork while keeping safe and limiting the daily commute.
  • Dedicated desks and collaboration spaces so our team can keep working together. We listened to our team and addressed the issue of screen exhaustion by doing away with Zoom drinks and building more substantial opportunities to connect.
  • Launched Experiences@Work, a dedicated People & Culture initiative bringing our teams together to participate in the Experiences we offer our customers on RedBalloon. It gives teams a chance to connect again, and brings us closer to our Experience Partners, getting a real sense of how we shift the way people experience life.

The results have been stunning, despite the disruption to our shared ways of working, our most-recent Employee Pulse Survey received the highest ever recorded scores related to Confidence in our Senior Leadership Team, the Growth Strategy of our group, and how productive we all feel.

We shift the way people experience lifeWe shift the way people experience life

Working for the Big Red Group

RedBalloon is a member of the Big Red Group stable of brands, the leading provider of experiences in Australia and New Zealand. We’re always hiring, and a list of our available roles can be found all in one place.  

Be part of the Big Red Group and shift the way people experience life.

Apply Today

How the big red balloon came to be

Balloon Aloft’s Matt Scaife flying our big red balloon.

Some memorable moments from the BRG

When we’re not working, you can find us breaking World Records, enjoying a 70’s themed company celebration, spending weekends rally driving, on cruises, at theme parks and attending foodie festivals. There’s rarely a dull moment at RedBalloon, with plenty of laughs and great stories created every day.

Connect with us

With RedBalloon having more than twenty years of experience creating and serving millions of experiences, stories and conversations to customers across Australia and New Zealand, we know how to put experiences to work for thousands of clients in millions of different ways.

In this bi-monthly newsletter we will handpick blogs, articles, reports, videos and podcasts that helps drive success for small businesses.

Subscribe to our Handpicked Newsletter

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