August 2010
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For any business to be successful they have to put their customers first. Sure it's a cliché, but we know to be successful we must be truly transparent with our customers. Hear the insights from our own recent Customer Research and from listening to you!  |
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Hear the ins and outs of RedBalloon's successful online incentive program to increase Customer Satisfaction Scores for the Commonwealth Bank Local Business Bankers. The 'Catch A Compliment' program focus was to capture compliments, increase morale and capture motivational success stories. |
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If you haven't jumped onto RedBalloon recently it's well worth a refresher. We have a completely new look and feel to the main website and all our corporate program sites. It's even more gorgeous, packed with more features and even easier to use! |
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That's exactly what we want to find out! That's why we have partnered with Insync Survey's in a quest to see how are Australia and NZ's Dream employers and what makes people want to work for them. Winners to be announced in October. |
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Did you know... A good customer experience is told to 8 other people and a bad one is told to 22. Return On Investment Magazine |
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Words to live by... "There is only one boss. The customer. And he can fire everybody in the company from the chairman on down, simply by spending his money somewhere else" Sam Walton, Founder of Wal-Mart |
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Call our Corporate Team on 1300 850 940 |
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