Terms and Conditions

The following Terms and Conditions cover all vouchers purchased and issued by RedBalloon Pty Ltd which includes RedBalloon Australia and RedBalloon NZ Limited.

Please read this information. If you have any queries regarding your RedBalloon Days voucher, our Pleasure Relations (PR) Team will be pleased to assist:

Terms and Conditions of Experience Vouchers

'Experience Voucher' means a voucher for a specific experience, for example, hot air ballooning, karting or scuba diving.

• Terms and Conditions of Purchase
• Terms and Conditions of Use

Terms and Conditions of Range Vouchers

'Range Voucher' means a RedBalloon Red, Bronze, Silver or Gold voucher which allows the recipient to choose their own experience from a range.

• Terms and Conditions of Purchase
• Terms and Conditions of Use

Terms and Conditions of Gift Certificates

'Gift Certificate' is a voucher with a dollar value that can be used to purchase (an) experience/s on the RedBalloon website.

• Terms and Conditions of Purchase
• Terms and Conditions of Use

Terms and Conditions of Promotional Offers

'Promotional Offers' are any percentage or dollar discounts applied to purchases on the RedBalloon website.

• Terms and Conditions of Use